Privacy Policy

Lisa Lyons Counseling

Last updated: December 2025

Lisa Lyons Counseling (“we,” “our,” or “the practice”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for services.

Please read this policy carefully to understand how your information is handled.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Contact form submissions: name, email, phone number, and any message you choose to share.

  • Email communication: any information you voluntarily send to our email address.

  • Phone inquiries: basic information needed to contact you or schedule an appointment.

Automatically Collected Information

When you visit our website, standard data may be collected by Squarespace or your browser, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • General usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the information collected to:

  • Respond to your inquiries

  • Schedule consultation calls or appointments

  • Provide requested information about services

  • Improve website functionality

  • Maintain security of the website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email and Phone Communication

If you contact us by email or phone, your information is used solely to respond to your request.
Email is not always a secure form of communication, so please avoid sharing sensitive health details via email or contact forms.

4. Telehealth and Client Records

Because this website is used for informational and communication purposes only:

  • No therapy records or clinical information are stored on this website.

  • All clinical documentation, scheduling, and telehealth sessions occur through secure platforms that meet HIPAA standards.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools provided by Squarespace to:

  • Monitor site usage

  • Improve user experience

  • Track performance

You can disable cookies through your browser settings at any time.

6. Third-Party Services

Our website may include links to third-party platforms such as:

  • Email applications

  • Scheduling portals (if applicable)

  • Telehealth platforms

We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies individually.

7. Data Security

We take reasonable measures to protect information shared via our website.
However, no method of transmission over the internet can be guaranteed 100% secure.

8. Children’s Privacy

This website is not intended for use by children under the age of 18.
If you are a minor seeking support, please contact a parent/guardian or call for appropriate resources.

9. Your Rights

You may request:

  • Corrections to your contact information

  • Removal of your personal information from our communication records

  • Clarification of how your information is used

To request changes, contact: llyonslpc@gmail.com

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. All updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Lisa Lyons Counseling
Email: llyonslpc@gmail.com